What do I do with a bus pass which is no longer needed? Login to renew or manage your Bus Pass and to keep your details up to date. Application forms for the 'English National Concessionary Travel Scheme . Alternatively you are able to renew your vouchers online. When can I use my concessionary bus pass in Gloucestershire? Call us on 0345 200 0388 for an application form or for assistance completing one. By clicking Accept All, you consent to the use of ALL the cookies. http://www.nowcard.org/nowcardfaq.asp#FAQ23. March 2023 renewals. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Older person's bus pass | Leicestershire County Council If you have any questions, please contact Essex County Council by calling0345 743 0430. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Apply for your bus pass by visiting the GOV.UK website. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. Find out more about an igo card. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. If you send us different evidence, your pass may be delayed or refused. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Our free email alerts will help keep you up to date with the things that matter to you. You do not need to renew an igo card. We also use third-party cookies that help us analyze and understand how you use this website. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. This should include: -. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Completed renewal forms will be processed and new vouchers issued approx. However, you may not be allowed to use your bus pass on night buses i.e. Copyright Lancashire County Council 2022. This form can be completed and returned in the envelope provided with your form. For those people needing to apply for their renewal this too can now be done byApplying online. Changes to personal details If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. This website uses cookies to improve your experience while you navigate through the website. If you've had a concessionary bus pass for the last five years, you might . Are senior bus passes renewed automatically? It is no longer. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Changes To Renewal Of Concessionary Bus Passes. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. A letter and a renewal application form will be sent to you automatically you can also use the application form below. What happened to the baby in Joy Luck Club? Travel passes and concessions - City of York Council The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Can I use my pass on Trains? Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. To get an older persons bus pass you must 2 Apply to your local council. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. New bus passes to be sent to thousands of County Durham residents Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Your browser does not allow scripting so some of the features of this page may not work. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Disabled person's bus pass There's no central provider of the disabled person's bus pass. You'll need your current pass in order to renew. Apply for a new age-related pass. Collecting an application form from your local library. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. No. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. Applicants whose pass was issued due to a disability will continue to be automatically renewed. Companion passes are automatically renewed at least 2 weeks before they are due to expire. Renewing, updating or cancelling a bus pass - Thurrock Blackburn with Darwen: If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. Freedom Pass expiring: How and when to renew London travel permits. We also use cookies set by other sites to help us deliver content from their services. You will need to pay 10 to replace this pass. You can apply for your renewal bus pass online. You should have receive your renewal form by mid-February. Can you renew your bus pass online? - Wisdom-Advices If you have not received either a letter or full pack call us straight away on 01452 426265. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. If your pass has been stolen, you should call 0345 200 0388 to replace it. Forgotten your Username? 5 Other ways to apply. Find out which bus company you wish to comment about on our bus operator contacts page. I currently have a disability-related bus pass with companion entitlement. new pass.. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. 1 Contents. Other Scottish passes arent accepted on the trams. igo card for 11 to 16 year olds. We will need to see evidence of your new address. So, to find out if you're eligible and where to apply, get in touch with your local council. NoWcard: Renew Where you caught it and at what time, along with your destination. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. What is the cause of the card not working? My age-related pass has now expired but I have not received a new one. It is being used by the person whose photograph and name appears on the pass. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. This can be your email address or set to something memorable for you. This cookie is set by GDPR Cookie Consent plugin. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. You need to check the expiry date and apply to the council for a new one if you're is due to expire. Please note the Bus Pass system is separate to other Council systems and requires its own login information. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. But opting out of some of these cookies may affect your browsing experience. My new bus pass will not work when I place it on the smart card reader on the bus. Concessionary bus pass questions answered - Wiltshire Council We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Have you moved? www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. This cookie is set by GDPR Cookie Consent plugin. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Can I use my pass on Trains? It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Unable to drive for reasons of medical fitness. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. 1 week before current vouchers expire. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. However, GCC has not been involved in this. How did the American colonies actually win the war and gain their Independence from Britain? Senior HOLO cards available at all Satellite City Halls on Oahu You can apply for your renewal bus pass online. Lancashire: Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Update or cancel a card. Free travel bus pass and voucher renewals - Suffolk on Board Learning impairment that has resulted in an arrested state of development before adulthood. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. What do I do about my concessionary bus pass? You can find your renewal code located in the box towards the bottom of your renewal letter. Further information. Nexus issues important update on free bus pass renewals If your current bus pass is due to expire within the next month, this is an indication that we . This might be a letter confirming your eligibility and asking if you wish to renew. Necessary cookies are absolutely essential for the website to function properly. Before your pass expires, we may send you a letter inviting you to renew it manually. This cookie is set by GDPR Cookie Consent plugin. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. What do I do about my concessionary bus pass? If you move address, update the details on your bus pass at least three weeks before the renewal date. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it.
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