Log in 1-866-234-73501-855-577-94891-877-288-30371-877-288-30371-877-474-2969 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line It would be an awkward situation for the Concierge to escort every suite passenger on board. We did tip him as he did his duties as he should but we tipped the room steward a lot more!! Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. Help you plan and execute a cocktail party you host in your suite. CC Help Jenn Your butler can also help with in-room parties. it was awesome. Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. Some lines, like Silversea, have a butler for every suite. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Your suppose to carry it when you leave your cabin in the ship. Hey, you only live once! You will really feel like a celebrity with the butler service on this mid-luxury cruise line. With up to 875 sq. There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. NCL introduces concierge service for top guests - Travel Weekly An aft-facing suite would include a butler/concierge. The butlers serve breakfast, handle dry cleaning and book private sessions with the ship's personal trainer. Butlers aren't run-of-the-mill cabin stewards. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. They also. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. They're pretty spectacular! I've always loved looking at those cabin rooms that face the back of the shipyou are watching the water tread behind you as you are sailing on your balcony!! The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. Even for these people - cabin stewards, bartenders, waiters, cruise excursion leaders, entertainment staff etc. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. Guests will experience a vacation different that that typically found onboard. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. Silversea was the one of the first cruise lines to introduce butlers, and the service is available to guests on all of the line's nine ships. Related: Inside Regents new $11,000-a-night super suite. Planning a cruise for the coming year? -- with access to a private retreat where you can enjoy complimentary food and nonalcoholic beverages throughout the day. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. When we talked to the butler, she said, "I'll bring you a menu. DECK 17. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. Actual amenities vary by ship and category. As such, there is no specific guideline on how much you should tip your butler. Concierge services to help guests book dining, entertainment, shore excursions, and more. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. you also get free pay per view movies! Hello all, my parents (90 and 77) still enjoy cruising. ft.*, your Family Suite sleeps up to six* guests. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. Spanning and impressive 6,694 square feet. Watch the horizon glide by from expansive private balconies. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin steward cleans and makes up the cabin. Just be reasonable in your requests and expectations. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. Which Cruise Ships Have Butlers? | Cruise Critic Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. They keep a log of how often the day and night butlers are used. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. The high annual fee is only worth it if youre taking full advantage of the cards benefits. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. Overall a very nice experience. Your concierge is a bit like an agent to you on board ship. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. You can book a Concierge-level cabin to unlock . Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. A, This is a question than I hear many first time cruisers ask but luckily we've never had. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. Oceania further cements itself as a cruise line for foodies, bestowing the honor of Vista godmother on the celebrity chef and Norway entices visitors with new places to stay and things to do, Travel agency consortium Ensemble makes several hires, Delta and KLM sue Dutch government over Schiphol flight cuts, Virgin Atlantic joins SkyTeam airline alliance, Norwegian Cruise Line Holdings will reduce marketing spend, The Carnival Miracle will redeploy to Galveston in October 2024, Cunard's new Queen Anne to sail a world cruise in 2025, Examining sub-IC issues from a host agency's point of view, Nayarit has a lot to offer luxury travelers, Nevada's congressional delegation reacts to Biden's 'Junk Fee' proposal, Giada De Laurentiis and Oceania Cruises, a delicious combination, Uniworld Boutique River Cruise Collection, Trends in Travel Advisor Loyalty in the Airline Industry, 1 Hotel Hanalei Bay opens on Kauai's North Shore, Viking says January was a record-breaking month, River cruise lines sail into Egypt with new ships and itineraries, Bad behavior prompts Carnival Cruise Line to beef up onboard security, Where weed is legal, hotels roll out new marijuana amenities, The party is pumping at Virgin Voyages' beach club. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Basically they make sure you are happy in your suite and will do everything within their power to get what you need/want from anywhere on the ship brought into your suite. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! With up to 1,392 sq. These stories will help: A beginners guide to cruise line loyalty programs. LauraS Meaning if you never use them or call them they aren't being productive. Enrollment required. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. [CDATA[ second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. There are certain times of the day such as breakfast and early evening when they can be very busy. What's the difference between a cruise ship concierge and butler? Guide and tips to Norwegian Cruise Line's The Haven Sometimes it's worth a large investment to reap the benefits of a great credit card. What it takes to get concierge lounge access on a cruise ship Much of The Haven has beautiful ocean views throughout for passengers to enjoy. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. Once you're on the ship, your concierge is available to tweak reservations, make new ones and arrange for priority tendering in ports of call. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. Another important role that many people like having a butler for is handling all the details for a private party in their suite. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. It's fun to cruise with a butler at least once. DECK 18. This applies even at Tender ports. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. Now we are really looking forward to a new experience on our April trans Atlantic cruise. Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. We enjoy eating in the restaurants more than we would the room. Available on Norwegian Dawn and Norwegian Star. Powered by Invision Community. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. From here, the sky is quite litterally the limit. So we'll be trying that out next summer! Listing for: Simpson Housing LLLP. Related: Is Disney Cruise Line concierge level worth it? During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. DECK 16. We'll run a soft credit check to find special offers, but it wont affect your credit score. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. 24-hour trained and certified suite butler. An aft-facing mini-suite would not include a butler/concierge. Minisuite is a balcony room with a slightly bigger bathroom. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. A butler, on the other hand, is much more focused on your in-cabin experience. This website uses cookies. Available on Pride of America, Norwegian Dawn and Norwegian Star. Seldom travelers may not get enough value to warrant the cost. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Invitations to exclusive cocktail parties offered only to guests of The Haven. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. Evening turndown service of guests beds. This stateroom type features relaxing and luxurious spa decor. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. Luxurious details such as platinum keycard to stateroom. A line-by-line guide, The 5 best cabin locations on any cruise ship. Concierge Job Phoenix Arizona USA,Real Estate/Property NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. However, the generally accepted minimum is $10-15 per day. Makes reservations for evening shows and other entertainment options. Do you need a concierge or a butler to have a fantastic cruise? Your butler will also remember your preferences and attend to your every need. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Everything You Need to Know About the Haven on Norwegian Prima Similarly, they can't make the ships stay in port longer or travel faster to the next destination. Is your point person for information on ship happenings day-to-day. By Was at St. Johns Bay well over a mile from the ship and as a test used the. Please view our advertising policy page for more information. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. This suite additionally includes a private balcony. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Perhaps you're poolside and decide you'd like to have lunch delivered to the suite, a quick call to your Butler makes that happen. I hope those neighbours tipped him well as he was so devoted. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. Think of it this way. You. ft. Owner's Suite with Large Balcony Sleeps up to 5. We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. Butler service: A blissful perk on high-end cruises - Cruiseable Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Norwegian Encore Deck Plans, Layouts, Pictures, Videos Whenever I check into a cabin with butler service, the first thing I ask is: Does this ship have bitter lemon and can you fill my minifridge with it? He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. You booked a spa mini-suite which is not a suite. The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. This is a question that we are often asked by guests. We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant. Part Time Real Estate, Leasing Consultant. ncl concierge service - Norwegian Cruise Line - Cruise Critic Community my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. DECK 20. Started August 27, 2021, By $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Our points-obsessed staff uses a plethora of credit cards on a daily basis. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. We've booked a suite next year, a spa suite. Guests will need to use their keycards in order to enter The Haven complex. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. 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ncl butler and concierge service

PrevTop 10 Review Websites to Get More Customer Reviews On16 June 2019 1 de pedro 5:8

ncl butler and concierge service

The state was in the spotlight recently when it hosted the annual Gala Riviera Nayarit & Puerto Vallarta. Let's take a deeper look with these two examples. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? Disney offers a sort of butler service for its concierge-level guests. phone to call my cabin mates - it works ! Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. Log in 1-866-234-73501-855-577-94891-877-288-30371-877-288-30371-877-474-2969 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line It would be an awkward situation for the Concierge to escort every suite passenger on board. We did tip him as he did his duties as he should but we tipped the room steward a lot more!! Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. Help you plan and execute a cocktail party you host in your suite. CC Help Jenn Your butler can also help with in-room parties. it was awesome. Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. Some lines, like Silversea, have a butler for every suite. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Your suppose to carry it when you leave your cabin in the ship. Hey, you only live once! You will really feel like a celebrity with the butler service on this mid-luxury cruise line. With up to 875 sq. There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. NCL introduces concierge service for top guests - Travel Weekly An aft-facing suite would include a butler/concierge. The butlers serve breakfast, handle dry cleaning and book private sessions with the ship's personal trainer. Butlers aren't run-of-the-mill cabin stewards. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. They also. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. They're pretty spectacular! I've always loved looking at those cabin rooms that face the back of the shipyou are watching the water tread behind you as you are sailing on your balcony!! The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. Even for these people - cabin stewards, bartenders, waiters, cruise excursion leaders, entertainment staff etc. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. Guests will experience a vacation different that that typically found onboard. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. Silversea was the one of the first cruise lines to introduce butlers, and the service is available to guests on all of the line's nine ships. Related: Inside Regents new $11,000-a-night super suite. Planning a cruise for the coming year? -- with access to a private retreat where you can enjoy complimentary food and nonalcoholic beverages throughout the day. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. When we talked to the butler, she said, "I'll bring you a menu. DECK 17. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. Actual amenities vary by ship and category. As such, there is no specific guideline on how much you should tip your butler. Concierge services to help guests book dining, entertainment, shore excursions, and more. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. you also get free pay per view movies! Hello all, my parents (90 and 77) still enjoy cruising. ft.*, your Family Suite sleeps up to six* guests. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. Put your requests in but be aware that sometimes the service from them will not be instantaneous as they may be helping/serving another guest. Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. Spanning and impressive 6,694 square feet. Watch the horizon glide by from expansive private balconies. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin steward cleans and makes up the cabin. Just be reasonable in your requests and expectations. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. Which Cruise Ships Have Butlers? | Cruise Critic Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. They keep a log of how often the day and night butlers are used. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. The high annual fee is only worth it if youre taking full advantage of the cards benefits. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. Overall a very nice experience. Your concierge is a bit like an agent to you on board ship. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. You can book a Concierge-level cabin to unlock . Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. A, This is a question than I hear many first time cruisers ask but luckily we've never had. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. 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Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Basically they make sure you are happy in your suite and will do everything within their power to get what you need/want from anywhere on the ship brought into your suite. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! With up to 1,392 sq. These stories will help: A beginners guide to cruise line loyalty programs. LauraS Meaning if you never use them or call them they aren't being productive. Enrollment required. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. [CDATA[ second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. There are certain times of the day such as breakfast and early evening when they can be very busy. What's the difference between a cruise ship concierge and butler? Guide and tips to Norwegian Cruise Line's The Haven Sometimes it's worth a large investment to reap the benefits of a great credit card. What it takes to get concierge lounge access on a cruise ship Much of The Haven has beautiful ocean views throughout for passengers to enjoy. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. Once you're on the ship, your concierge is available to tweak reservations, make new ones and arrange for priority tendering in ports of call. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. Another important role that many people like having a butler for is handling all the details for a private party in their suite. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. It's fun to cruise with a butler at least once. DECK 18. This applies even at Tender ports. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. Now we are really looking forward to a new experience on our April trans Atlantic cruise. Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. We enjoy eating in the restaurants more than we would the room. Available on Norwegian Dawn and Norwegian Star. Powered by Invision Community. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. From here, the sky is quite litterally the limit. So we'll be trying that out next summer! Listing for: Simpson Housing LLLP. Related: Is Disney Cruise Line concierge level worth it? During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. DECK 16. We'll run a soft credit check to find special offers, but it wont affect your credit score. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. 24-hour trained and certified suite butler. An aft-facing mini-suite would not include a butler/concierge. Minisuite is a balcony room with a slightly bigger bathroom. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. A butler, on the other hand, is much more focused on your in-cabin experience. This website uses cookies. Available on Pride of America, Norwegian Dawn and Norwegian Star. Seldom travelers may not get enough value to warrant the cost. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Invitations to exclusive cocktail parties offered only to guests of The Haven. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. Evening turndown service of guests beds. This stateroom type features relaxing and luxurious spa decor. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. Luxurious details such as platinum keycard to stateroom. A line-by-line guide, The 5 best cabin locations on any cruise ship. Concierge Job Phoenix Arizona USA,Real Estate/Property NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. However, the generally accepted minimum is $10-15 per day. Makes reservations for evening shows and other entertainment options. Do you need a concierge or a butler to have a fantastic cruise? Your butler will also remember your preferences and attend to your every need. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Everything You Need to Know About the Haven on Norwegian Prima Similarly, they can't make the ships stay in port longer or travel faster to the next destination. Is your point person for information on ship happenings day-to-day. By Was at St. Johns Bay well over a mile from the ship and as a test used the. Please view our advertising policy page for more information. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. This suite additionally includes a private balcony. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Perhaps you're poolside and decide you'd like to have lunch delivered to the suite, a quick call to your Butler makes that happen. I hope those neighbours tipped him well as he was so devoted. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. Think of it this way. You. ft. Owner's Suite with Large Balcony Sleeps up to 5. We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. Butler service: A blissful perk on high-end cruises - Cruiseable Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Norwegian Encore Deck Plans, Layouts, Pictures, Videos Whenever I check into a cabin with butler service, the first thing I ask is: Does this ship have bitter lemon and can you fill my minifridge with it? He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. You booked a spa mini-suite which is not a suite. The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. This is a question that we are often asked by guests. We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant. Part Time Real Estate, Leasing Consultant. ncl concierge service - Norwegian Cruise Line - Cruise Critic Community my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. DECK 20. Started August 27, 2021, By $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Our points-obsessed staff uses a plethora of credit cards on a daily basis. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. We've booked a suite next year, a spa suite. Guests will need to use their keycards in order to enter The Haven complex. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019.

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