How do I get Comcast to fix a cable line? - MetaFilter Get in touch with Comcast Business. Hi @CityofCasper, We are not positive on the exact design notifications, but when digging or building around a cable, you want to make sure that the structure is not over a utility property and that when digging, not to dig where utility lines exist. Voting closed 14. Two delivery trucks have had close calls recently. If two or more of your services are offline, you'll see a banner alerting you at the top of the screen. Thanks. How much notice do you need to give Comcast to cancel? For immediate assistance, check out the Xfinity Assistant. When should we expect this to be corrected? Report a downed power line - Pacific Gas and Electric Company Filing a report of a low hanging cable? - Google Groups Type a message to let us know what your issue is. Emergencies and Safety | Consumers Energy Ask for the Comcast liason. I suspect it's an old wire). The "Xfinity Support" graphic replaces the "To:" lineType your message in the text area near the bottom of the windowPress Enter to send it. Full special report: Alex Murdaugh found guilty in murders of wife and son Payments are posted to your account after 5:30 p.m. on the day they are received. Can you please send us a Modmail message with your first and last name and full address? If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489). How to File a Complaint Against Comcast - Your Options - FairShake Just tell on the phone, "downed power line.".Always assume the downed cable line is energized and carrying electricity. If you have questions about your services, we're here to answer them. I can understand your view and that is why we have implemented alternative platforms such as Twitter, Facebook, Reddit, and here! If you need to make an overnight payment, please send to: Frontier 5050 Kingsley Drive Cincinnati, OH 45227-1115. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Then, to let us know why you're calling, say Line is down.. I have a line in front of my house (laying on the sidewalk) that DTE has told me is a telephone line. . Its important that you dont exit the vehicle unless youre in imminent danger. Talk to Us. How do I report a downed telephone line? | AT&T Community Forums They have been hanging very low for over a year. Rod Furlan is a crook and Thief and should be held accountable. Comcast Business is here to provide outage information for your Comcast Business Internet, TV, Voice, and other services. (You can also find Xfinity Assistant by clicking the Chat with Xfinity button in My Account.) .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, The telephone/cable main line is sagging across our drive. The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. How do I report an above ground cable down? : r/Comcast_Xfinity - reddit -You are responsible for the "mast," the . Press Enter to send it. Type your message in the text area near the bottom of the window 5. Click Continue. Thanks! Please send a private message with your name and service address by clicking on the chat icon so I can further assist. Once you have done that go ahead and send us a peer to peer message so we can begin the ticket process. We ask for direct messages because we can't post personal information in public. Your IP: Please contact the moderators of this subreddit if you have any questions or concerns. Going forward, I'm truly sorry to hear about the delay in response time on our part regarding your recent ticket inquiry as this is not the experience we want for you! DO NOT TOUCH downed lines or anything they are touching. The wires at my rental property are on the ground. The phone can get very busy, but I can understand if you would rather speak to somebody on the phone. Create an account to follow your favorite communities and start taking part in conversations. Our community is your official source on Reddit for help with Xfinity services. 5 month old thread now being closed.. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Make sure you are signed in with your Xfinity credentials. For questions and concerns regarding service and billing, low hanging cable wires, unrestored easement post-construction or repair work: Comcast: 1.800.934.6489 AT&T Uverse: 1.800.288.2020 Phonoscope: 713.272.4600 Suddenlink: 1.877.794.2724 En-Touch Systems: 1.888.765.6461 Robert Campbell on LinkedIn: Small Business Phone Data Plans | Comcast It's infuriating. For more information, please see our I would like to report down wires in my back yard for the second time. Thanks! ARA - Utility Regulation - Houston Verizon Customer Service - Contact Us | Verizon Help Center and Support However, its critical not to cut into a power line, as you know. A recent storm brought down a tree which took down one of the above ground cables by my house. 7 years ago. Picking up downed tree limbs, branches, clearing roads and repairing damage -- they were all part of the cleanup. Why is my Xfinity Cable box stuck on boot? Please call this number (855) 307-4896 to set up your service. I think it may be the original phone line. Downed Power Line. Click the Check for Issues button. Where on your property are the lines down on and would you consider them a safety hazard as of now? Create an account to follow your favorite communities and start taking part in conversations. Don't touch a downed power line or other equipment. ET. The customer/owner is responsible for installing, maintaining and repairing all equipment beyond theservice connection point except for the electric meter. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Usually 911 dispatch has unlisted numbers for utilities. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. If the IP address resides on the Comcast network. The modem then uses an Ethernet cable to connect to your computer or router, which is what gives you access to high-speed internet. I really appreciate you being a member of the Comcast Family! How to report a downed wire if I'm not a customer? Our actual service provider ATT evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. Like. Our community is your official source on Reddit for help with Xfinity services. Can you direct message your name and address? I am a bot, and this action was performed automatically. Comcast: Cable wires are hanging very low across our - GetHuman New comments cannot be posted and votes cannot be cast. To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. An official employee, such as myself or whoever is first available, will respond. It may be used in setting the FCC's priorities for regulating companies like Comcast. Let us give you a call as soon as an agent is available. If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. No worries, Our team can definitely help right here! it can't possibly cost enough to run a new line to make it worthwhile for Comcast to pursue this in court, and 2.) To report down the cable line, you can contact PPL Electric Utilities and report it immediately to 1-800-342-5775 (1-800-DIAL-PPL). How do I report an above ground cable down? Sky News - Wikipedia The channel and its live streaming world news is available . https://corporate.comcast.com/stories/meet-our-digital-care-team. Wires down in your yard: Who is responsible? - ABC27 Comcast landlines are being used by homes and businesses alike. LEAVE THE AREA IMMEDIATELY and call PECO at (for any emergency) 1-800-841-4141 or . Remember: This number is just for unburied ground cables. There is no cost to you to replace/bury a drop and your yard will be restored to its original state once the drop is buried. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. ASA, ABA, Adherence). Contact Us - Customer Support | DISH A woman in Huntington says she contacted Comcast several times about a line. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. Question: Does Comcast Hve To Repair A Cut Cable Line Bbc This Week Viewing Figures, Is Elaine Friedman Still Alive, Bryan Randall Christian, How Many Years Did Slavery Last In America, Kelly Clarkson Show Recipes July 6 2021, Articles H
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how do i report a downed comcast line?

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how do i report a downed comcast line?

Welcome to the Xfinity community! Thank you so much for contacting our Xfinity Support Team over Reddit. Let us know if you find downed or uncovered wires or cables in your area. Whenever there is an outage, your first step is to report it via email or twitter. Who is responsible for cable line from pole to house? We have made changes to keep employees safe so response and call times may be longer than usual. An official employee, such as myself or whoever is first available, will respond. Comcast does not do tree trimming. You can call us at 1.800.VERIZON (1.800.837.4966) or chat with us by clicking the red Chat Now button on the Contact Us page to report a downed line. 115.124.120.233 There appears to be no other way to contact comcast/xfinity. Stay safe if a fallen power line touches your car If your vehicle comes in contact with a downed power line, follow these safety rules: Stay inside your car. The tree and the cable are both on the grass verge next to my property. How do I get Comcast to fix a cable line? - MetaFilter Get in touch with Comcast Business. Hi @CityofCasper, We are not positive on the exact design notifications, but when digging or building around a cable, you want to make sure that the structure is not over a utility property and that when digging, not to dig where utility lines exist. Voting closed 14. Two delivery trucks have had close calls recently. If two or more of your services are offline, you'll see a banner alerting you at the top of the screen. Thanks. How much notice do you need to give Comcast to cancel? For immediate assistance, check out the Xfinity Assistant. When should we expect this to be corrected? Report a downed power line - Pacific Gas and Electric Company Filing a report of a low hanging cable? - Google Groups Type a message to let us know what your issue is. Emergencies and Safety | Consumers Energy Ask for the Comcast liason. I suspect it's an old wire). The "Xfinity Support" graphic replaces the "To:" lineType your message in the text area near the bottom of the windowPress Enter to send it. Full special report: Alex Murdaugh found guilty in murders of wife and son Payments are posted to your account after 5:30 p.m. on the day they are received. Can you please send us a Modmail message with your first and last name and full address? If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489). How to File a Complaint Against Comcast - Your Options - FairShake Just tell on the phone, "downed power line.".Always assume the downed cable line is energized and carrying electricity. If you have questions about your services, we're here to answer them. I can understand your view and that is why we have implemented alternative platforms such as Twitter, Facebook, Reddit, and here! If you need to make an overnight payment, please send to: Frontier 5050 Kingsley Drive Cincinnati, OH 45227-1115. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Then, to let us know why you're calling, say Line is down.. I have a line in front of my house (laying on the sidewalk) that DTE has told me is a telephone line. . Its important that you dont exit the vehicle unless youre in imminent danger. Talk to Us. How do I report a downed telephone line? | AT&T Community Forums They have been hanging very low for over a year. Rod Furlan is a crook and Thief and should be held accountable. Comcast Business is here to provide outage information for your Comcast Business Internet, TV, Voice, and other services. (You can also find Xfinity Assistant by clicking the Chat with Xfinity button in My Account.) .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, The telephone/cable main line is sagging across our drive. The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. How do I report an above ground cable down? : r/Comcast_Xfinity - reddit -You are responsible for the "mast," the . Press Enter to send it. Type your message in the text area near the bottom of the window 5. Click Continue. Thanks! Please send a private message with your name and service address by clicking on the chat icon so I can further assist. Once you have done that go ahead and send us a peer to peer message so we can begin the ticket process. We ask for direct messages because we can't post personal information in public. Your IP: Please contact the moderators of this subreddit if you have any questions or concerns. Going forward, I'm truly sorry to hear about the delay in response time on our part regarding your recent ticket inquiry as this is not the experience we want for you! DO NOT TOUCH downed lines or anything they are touching. The wires at my rental property are on the ground. The phone can get very busy, but I can understand if you would rather speak to somebody on the phone. Create an account to follow your favorite communities and start taking part in conversations. Our community is your official source on Reddit for help with Xfinity services. 5 month old thread now being closed.. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Make sure you are signed in with your Xfinity credentials. For questions and concerns regarding service and billing, low hanging cable wires, unrestored easement post-construction or repair work: Comcast: 1.800.934.6489 AT&T Uverse: 1.800.288.2020 Phonoscope: 713.272.4600 Suddenlink: 1.877.794.2724 En-Touch Systems: 1.888.765.6461 Robert Campbell on LinkedIn: Small Business Phone Data Plans | Comcast It's infuriating. For more information, please see our I would like to report down wires in my back yard for the second time. Thanks! ARA - Utility Regulation - Houston Verizon Customer Service - Contact Us | Verizon Help Center and Support However, its critical not to cut into a power line, as you know. A recent storm brought down a tree which took down one of the above ground cables by my house. 7 years ago. Picking up downed tree limbs, branches, clearing roads and repairing damage -- they were all part of the cleanup. Why is my Xfinity Cable box stuck on boot? Please call this number (855) 307-4896 to set up your service. I think it may be the original phone line. Downed Power Line. Click the Check for Issues button. Where on your property are the lines down on and would you consider them a safety hazard as of now? Create an account to follow your favorite communities and start taking part in conversations. Don't touch a downed power line or other equipment. ET. The customer/owner is responsible for installing, maintaining and repairing all equipment beyond theservice connection point except for the electric meter. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Usually 911 dispatch has unlisted numbers for utilities. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. If the IP address resides on the Comcast network. The modem then uses an Ethernet cable to connect to your computer or router, which is what gives you access to high-speed internet. I really appreciate you being a member of the Comcast Family! How to report a downed wire if I'm not a customer? Our actual service provider ATT evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. Like. Our community is your official source on Reddit for help with Xfinity services. Can you direct message your name and address? I am a bot, and this action was performed automatically. Comcast: Cable wires are hanging very low across our - GetHuman New comments cannot be posted and votes cannot be cast. To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. An official employee, such as myself or whoever is first available, will respond. It may be used in setting the FCC's priorities for regulating companies like Comcast. Let us give you a call as soon as an agent is available. If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. No worries, Our team can definitely help right here! it can't possibly cost enough to run a new line to make it worthwhile for Comcast to pursue this in court, and 2.) To report down the cable line, you can contact PPL Electric Utilities and report it immediately to 1-800-342-5775 (1-800-DIAL-PPL). How do I report an above ground cable down? Sky News - Wikipedia The channel and its live streaming world news is available . https://corporate.comcast.com/stories/meet-our-digital-care-team. Wires down in your yard: Who is responsible? - ABC27 Comcast landlines are being used by homes and businesses alike. LEAVE THE AREA IMMEDIATELY and call PECO at (for any emergency) 1-800-841-4141 or . Remember: This number is just for unburied ground cables. There is no cost to you to replace/bury a drop and your yard will be restored to its original state once the drop is buried. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. ASA, ABA, Adherence). Contact Us - Customer Support | DISH A woman in Huntington says she contacted Comcast several times about a line. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. Question: Does Comcast Hve To Repair A Cut Cable Line

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