You must contact the Customer Service Center at 772-462-1150. FORT PIERCE Fort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalie's . Funds raised support education programs and local scholarships. Since 2007, we were awarded and have maintained the Diamond Category. The water and sewer extension also mean more than 160 acres of land would have access to water and sewer services and end the reliance on septic tanks, according to the grant application Fort Pierce officials submitted on behalf of FPUA. Outdoor lighting services include lighting design, electricity, and maintenance. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. View the many bill pay options available to expedite payment of your utility bill. The quickest and easiest way to make your payment is by using our Online Billpay System. Accounts may accumulate large credits or debits. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. Credit/ Debit Cards only same day posting if paid before 4:30 pm. Verification of need must include proof that the Corona Virus/COVID-19 caused a financial setback that makes it difficult for you to pay your FPUA bill (verification criteria will be explained when appointment is made), Assistance provided only once per account number. We agree with the Boards decision to give customers additional time to bring their accounts current, take advantage of FPUA payment plans, or seek funding assistance, said John Tompeck, Director of Utilities. Please contact them through their website at www.FPUA.com. Mobile Payment Options, including internet and auto pay. *Service disconnects for non-payment will resume on Monday, July 27, 2020. Manage My Account View your current utility bill, previous bills and pay your utility bill all in one convenient location. Please call customer service at 772-466-1600, ext. For any commercial customer that is experiencing financial hardship, please take advantage of the COVID-19 payment program at zero (0%) interest. Mustard Seed can be reached at 772-465-6021. Customers requesting assistance must schedule an appointment. The utility told WFLX, it received a payment from the property owner this morning. Copyright 2019-2020 Fort Pierce Utilities Authority. This is the first phase of St. Lucie County CARES Act funding which is going directly to residents. 3900. jdoe@fpua.com) being used 100.0% of the time. Bill Payment Options - Fort Pierce Utilities Authority Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's 65-1557; and 20 of Ch. All check, credit card, and exact cash payments MUST be paid at a Kiosk or the drive-thru window. FPUA accepts most major credit card payments through Online Services to pay your bill online. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. FORT PIERCEFort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalies Juice company, which city officials say would be a catalyst for economic development to the area. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. Fort Pierce Utilities Authority - Community Proud Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Understand My Bill The Customer Service call center (772-466-1600, ext. FPUA will resume assessing late fees on July 27, 2020. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. Pay via AutoPay. The FPUA electric system is monitored 24 hours a day by Electric Operations employees from the Energy Service Center located at 1701 S. 37th Street. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! Below are a few links to frequently requested information. Line crews reporting to this location maintain and improve the system, respond to customer requests and/or outages to provide affordable, safe, and reliable service to our customers. Start, Stop, or Transfer Service Notify FPUA of your service needs and schedule your service request at your convenience. e-bill is an easy, secure way to receive and view your bill anytime from your electronic device. Fort Pierce Utilities Authority (FPUA) has established the Project Care COVID-19 Relief Fund with a sponsorship in the amount of $100,000 to assist customers most affected by the COVID-19 Crisis pay their utility bill. City Payments All payments to the City of Fort Pierce can be made online through our payment center. Pay over the Phone. Headquarters 206 S 6th St, Fort Pierce, Florida, 34950, United States (772) 466-1600 Fort Pierce Utilities Authority Profile and History Fort Pierce Utilities Authority (FPUA) is a local municipal or public power utility. 141. to 5:00p.m. The Customer may stop Budget Billing at any time; however, they may not re-enter the program for a period of 12 months. Sign up for automatic bill payment; Utility Billing Customer Service. Any St. Lucie County resident who has experienced economic hardship caused by the COVID-19 crisis, and earns less than 120 percent of the area median income is eligible to apply. 3900) is open from 9:00 am to 5:00 pm. Customers making utility payments can do so at the Kiosk or the payment Drop Box located on the west side of the building at 206 South 6th Street. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. This relief fund provides provides payment assistance for residential customers most affected by the COVID-19 crisis. FPUA is proud to serve you, and we will face this challenge together. Payments accepted 8 a.m. to 4:30 p.m. Monday Friday. WELCOME TO THE ONLINE PAYMENT CENTER. FPUA will not issue accumulated credits to accounts, unless the Customer terminates their participation in Budget Billing and continues the nonparticipation for 12 months. Fort Pierce Utilities Authority (FPUA) understands that the Coronavirus pandemic has greatly impacted the St. Lucie County community in many ways, especially economically. FPUA, is one of 34 public power communities throughout Florida. State-of-the-art technology helps us identify problems before they occur, and allows us to re-route power to minimize customer outages. The Kiosk accepts cash, credit/debit cards and check payments. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. . If you have an online account, log in and click on My Profile. 3900 or visit us online atwww.fpua.com. Registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. Copyright 2019-2020 Fort Pierce Utilities Authority, Florida Municipal Power Associations (FMPA). While it is impossible for anyone to predict the spread of the coronavirus and fully understand its impact, FPUA will continue to focus on prevention and safety. 2023 www.tcpalm.com. FPUA offers several programs to assist customers as they resume activities but may still be experiencing financial hardships: As our community begins to reopen following Governor DeSantis lifting of the Stay At Home order, FPUA announces the following: For customer convenience, the Call Center is available by calling 772-466-1600, ext. Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship due to the coronavirus pandemic. To sign up, click the link below To Register Now.Click Here - To Register Now. Resources Available to Assist Fort Pierce Utilities Authority Customers with Utility Payments. Commercial customers should call 772-466-1600, extension 3243, to speak with our Commercial Liaison. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. The utility that receives the Diamond designation must successfully meet 100 percent of the defined criteria. However, the people who live at the complex said they never have had to do without it. Select pay by text and save a payment method. Advertisement Select Update Account Information and choose text notifications. Beginning Wednesday, March 18 at 9:00 am, the Customer Service Lobby will be closed to the public. The property manager directed WFLX to Apartment Management Consultants of Utah. Create a Website Account - Manage notification subscriptions, save form progress and more. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. The Call Center can be reached at 772-466-1600 ext.3900 and is available Monday through Friday, 9 am-5 pm. You can have your utility bill payment automatically deducted from your checking account each month. 67-1391. E-Billing is now available to St. Lucie County Utilities customers! Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. Customer must complete the Budget Billing Authorization Form. The childrens activities include a Giant Slide and a bounce house. Click to View the Electric Service Area Map. The RP3 program measures each of the following categories of a utilitys operation: Reliability, Safety, Workforce Development, and System Improvement. Fees No Fee Enrollment None IN PERSON Post Date Payments accepted 8 a.m. to 4:30 p.m. Monday - Friday. The Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship dueto the coronavirus pandemic. There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. To minimize wait time, customers can schedule an in-person appointment by calling 772-466-1600, ext. Customers can make payments at the 24-hour Kiosk located on the west side of the building. Department of Health guidelines which include the following: FPUA will continue to communicate with you regularly through this website. All customer service activities and programs will be available through the FPUA Call Center at 772-466-1600, ext. This convenient option eliminates the necessity of coming to one of our locations to make payments. Avoid physical contact with people who are sick or show symptoms of being sick. We encourage you to set up an online account atwww.fpua.com. To protect the health and safety of FPUA customers and staff, protective measures will be in place, including social distancing. The Electric Transmission and Distribution Department is responsible for the operation, construction, and maintenance of our electrical system in order to provide safe, timely, and reliable service. Call your doctor to discuss symptoms before visiting the office. 59-1290; 2 of Ch. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and our website at (www.fpua.com). The drive-thru window will be open extended hours from 7:30 am-5:00 pm. Mortgage Payments (Primary Residence Only), Homeowners/Flood Insurance Payments (Primary Residence Only), COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance up to 12 months to pay at zero percent (0%) interest. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. Fees No fee if paying by Check, cash or Money Order. Ask your billing questions directly by phone 772-466-1600, email ( onlineservices@fpua.com) or on their website . And then you cant bathe, you cant flush the toilet, you cant wash your face, you cant brush your teeth, said a tenant. This program is available through July 24, 2020. in 1972, the city created and made a part of the government a utilities authority to be known and designated as fort pierce utilities authority (fpua) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be 3900. The drive-thru will remain open regular hours of Monday through Friday, 8 am to 5 pm. - Light, heat and power. This program is available until July 24, 2020.*. We encourage you to view the many online payment options available at www.fpua.com. Stay home when you are sick, and keep your children home when they are sick. Monday Music Minute: Ep 81: Hank Williams, Cory Branan & Bad Cop Bad Cop, St. Lucie County COVID-19 Update, March 5, 2021, Daupler Incident Response Management System, Rhythm & Rhyme Toddler Storytime @ MS Library, Wednesday Afternoon Book Discussion @ LB Library, Off the Hook Crochet Program @ HB Library, Thursday Evening Book Discussion @ KB Library, Emergency Medical Services Advisory Council, Let's talk about Android - Part One @ LWP Library, Friday Afternoon Book Discussion @ LWP Library, Virtual Reality Experience @ Lewis Library, Matinee: DC League of Super Pets @ LB Library, St. Helen Catholic School Basketball Games, Tuesday Afternoon Book Discussion Group @ MS Library, Board of County Commissioners Regular Meeting - Erosion District, Marine Science in the Morning Lecture Series, Florida Benchmark Consortium 2023 Annual Conference, Page to Screen Book Discussion @ LB Library, St. Lucie Cultural Alliance Finance Committee meeting, Downloading Music with Freegal @ MS Library, Movie Matinee, Lyle, Lyle Crocodile @ MS Library, Board of County Commissioners Informal Meeting, HANDS Clinic Information Session & Mobile Health Bus Tour, Genealogy Lecture and Discussion @ LB Library, Treasure Coast Community Action Agency Meeting, Bear Point Mitigation Bank Management Committee Meeting, Thursday Morning Book Discussion @ KB Library, St. Lucie Cultural Alliance Executive Committee Meeting, Page to Screen Book Discussion @ KB Library, Let's talk about Android - Part Two @ LWP Library, AAU Vero Elite Beach Invitational Volleyball Tournament, Introduction to Drawing Anime @ LB Library, Board of County Commissioners Regular - Erosion District - Mosquito Control District Meetings, Tenants Rights under the Fair Housing Act Workshop, Mystery Lovers Book Discussion @ MS Library, The Zoom Book Group: A Virtual Book Discussion, Treasure Coast Research and Development Authority Board Meeting, iPhone - Building on the Basics @ MS Library, Pokken Teen Gaming Tournament @ LB Library, 2300 Virginia Avenue Fort Pierce, FL 34982. Fort Pierce complex without water after owner fails to pay utility bills, DeSantis seeks to permanently ban mandates on COVID vaccine, masks, Belle Glade woman killed after vehicle crashes into canal, Antisemitic messages, Nazi swastika projected on downtown building, Body found in wooded area of Okeechobee County, 8 people shot, 1 critically, at Fort Pierce park, Memorial to honor 17 victims killed in Parkland school shooting, Man shot on front porch of his Port St. Lucie home, Gators QB signee asks for release amid NIL mess, Person of interest identified in deadly Fort Pierce park shooting, 15-year-old riding bike to school hit by car in Port St. Lucie. We strive for service excellence and providing continuous power, unfortunately there are times where we are unable to do this due to storms, human error, animals, etc. The account balance will be due and payable at the time of termination. If they cared about us, theyd get stuff done, the tenant said. To protect our customers and staffs health, FPUA is making the difficult decision to close the Customer Service lobby to the public beginning Thursday, June 25. at 9:00 am. Public Utilities; About Us. If you have a fever, cough or shortness of breath, you should call 772-461-1402 for screening and further instructions. We strongly urge you to follow all CDC and SLC. You can pay your bill online or just check the status of your account. Individual reclaimed water customers will be kept up-to-date as availability changes. Welcome to the Pierce Utilities Billing System. 3900 to make payment arrangements. FPUA is partnering with Mustard Seed Ministries and ALPI (The Agricultural and Labor Program, Inc.) to manage and administer funds based on specific eligibility criteria. 3900) is open from 9:00 am to 5:00 pm. Eligibility requirements apply. FPUA anticipates reopening the lobby after a period of two weeks, but will re-evaluate according to recommendations from the CDC and SLC Department of Health. Create a Website Account - Manage notification subscriptions, save form progress and more. You may print your bill statement right from your home or business. In mid-March, FPUA announced all service disconnects were suspended until further notice. Discover the many options available to you when it6 comes to receiving and paying your utility bill. Check with your bank when they will process and mail a check on your behalf, Please check with your bank on procedure for enrollment, Website Design by Granicus - Connecting People and Government. The drive-thru is also available, but lines can be long in the early hours. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI appointment line at 844-356-8138. However, the company would continue to operate from its current location on U.S. 1. The city of Fort Pierce offered a one-time check to residents who need help paying their utility bills. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. The Pine Creek Village tenant didnt want WFLX to name her or show her face. This includes the following items: We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. Responsible for engineering, designing, permitting, inspection, and construction management of major repairs, system upgrades, and construction of new facilities for the Electric Transmission/Distribution and Gas Systems. Fort Pierce Utilities Authority (FPUA) is continuously monitoring the situation surrounding COVID-19 and is diligently working to develop programs that are responsive to customer needs. Theyd get stuff fixed.. - Manage notification subscriptions, save form progress and more. Eligible households could receive $250 which can go towards utility payments. Like so many others at the Pine Creek Village complex, she wants to know why she went a day without running water. This department is also responsible for the transmission and distribution of electric power from internal and external power sources to the customer. Editor's note The above section, pertaining to disposition of net revenues of utilities, was derived from Laws of Fla., 1 of Ch. Fort Pierce Utilities Authority's (FPUA's) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Contact Us Pay My Bill Apply For Service. Extra personnel will be available to answer incoming calls. Online Services gives you access and its free! The 24-hour Kiosk is available on the west side of the building at 206 S 6, Cash Plus, 2059 S U.S. 1 (K-Mart Plaza), 772-466-8669, Dixon Check Cashing, 2410 Avenue D, 772-461-1010, Down South Beverage & Check Cashing, 420 N U.S. 1, 772-466-8111, Fort Pierce Discount Pharmacy,1727 Okeechobee Road, 772-577-6469, Seacoast Bank (Fort Pierce Location-Current Bills Only), Drive-thru Hours: Mon-Wed 7:30-5, Thurs-Fri 7:30-6, Sat 9-12, PayNearMe Register for account set up at. Utility Service Policy; FAQs; Customer Service Forms. Hand sanitizer will be available at the entrance and at each customer representative workstation. If you dont have a tissue, cough or sneezeinto your upper sleeve or elbow, not your hands. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Social distancing lines will provide easy travel lanes to a customer service representative or Kiosk. 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