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how does nike communicate with their stakeholders

how does nike communicate with their stakeholders

As the Coca-Cola Community Relations team got more ingrained with Quorum's tools, the process became easier and more efficient, allowing them to send even more messages to the right stakeholders. In addition to the Global Compact, Nike serves as a board member of Business for Social Responsibility, the Fair Labor Association and the Global Alliance for Workers and Communities. This email includes updates on what is going on at the company, new products, and other news. For example, the company integrates cutting-edge designs for its shoes. The interests of these stakeholders include support for the development of communities. **Nike was part of the public release of the Fair Labor Associations first monitoring report, and the FLA annual report. These pop-ups collect customer data and are used to engage with present and possible customers regularly. Through the GRI, Nike is also working with other stakeholder groups to help develop a common reporting framework and sector supplement for our industry. Nike are 'on the ball' when communicating aspects of their products. Nike, Inc. is one of the largest and most successful sportswear companies in the world. As a result, Nike is one of the most successful and well-known brands in the world. If online, you can opt to use video presentation software. Devising Alternates The strategies of integrated communication for marketing can be changed and altered when there is a need to replace the unsuccessful elements and features from the plan. The marketing communication of the company started when both the founders for the first time hired the staff after the completion of one year of companys operations. We use cookies to ensure that we give you the best experience on our website. Understandably, the community development interest is addressed through Nikes corporate social responsibility programs for community development. Internal branding is a growing use of content marketing videos as a way for brands to communicate any number of topics, news or other information to employees in an engaging way, including relaying the excitement of live consumer events that the vast majority of employees never get a chance to participate in. The next plans will be more refined and more effective in reaching the objectives. Launching brands as endorsement to sports celebrities such as Michael Jordan, Michael Johnson and tiger woods cultivated a positive image of the brand among the customers and celebrities as well as top and successful brand in the sports products industry. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); http://www.nikeresponsibility.com/report/content/chapter/stakeholder-engagement-reporting#sthash.wUqBHiaN.dpuf, A: 23km Athens-Lamia Highway,Ag. athletesCulture of Teamwork Thats one of the reasons why retail store employees are referred to as athletes. Its fitting that a brand built around sports and fitness fosters the same sense of healthy competition, continual growth and challenge, and collaboration with teammates to accomplish goals. The company along with the strong presence over all the social media including youtube, Facebook, twitter and other s has its own social netrking site known as Nike+. The interests of these stakeholders are varied, including fair labor practices, business sustainability, and environmental conservation. Nike has 73,300 employees worldwide. Integrated Marketing Communication: A Business Process. Nike communicates its progress to its stakeholders, through its website nikeresponsibility.com backgrounders, quarterly electronic newsletters, the 2001 Corporate Responsibility Report and Community Investment Report 2002-2003. 6 ways to effectively communicate with stakeholders. Business partners: suppliers, licensees and service providers. Organizational Culture Characteristics: An Analysis, Amazon.com Inc. Stakeholders, Corporate Social Responsibility (An Analysis), Nike Inc. Five Forces Analysis (Porters Model), Burger Kings Stakeholders: A CSR Analysis, Costco Wholesales Stakeholders: A CSR Analysis, Whole Foods Market Stakeholders: A CSR Analysis, Nike Inc. In the late 1990s, Nike reduced costs and the selling prices of its athletic shoes and other products. With a global presence, they can create ads that people around the world can identify with, helping Nike communicate their values and mission to contribute to a better world. Depending on events going on you may receive additional tops. Nikes tone is meant to appeal to their target audience, which is made up of people who are active and enjoy sports. Nike uses a variety of communication methods to promote its products, including television commercials, print advertisements, and online ads. The companys corporate social responsibility strategy is also satisfactory in terms of giving second priority to communities, considering the variety of policies and programs to support these stakeholders. The objectives of implementation of integrated marketing communication techniques are to ultimately increase the profit- margin of the business by reaching the maximum customers effectively. Employees. 1971 the name changed the name for 'NIKE', the logo and their design. We see stakeholder engagement as a key enabler of both risk mitigation and innovation. This has led Nike to focus on innovation and creating new products. Market Penetration:A strategic objective linked to market penetration is to increase Nikes market presence by increasing the number of authorized retailers. Nike Inc. uses its promotional mix or marketing communications mix to communicate with target customers in the global athletic footwear, apparel, and equipment industry. The key is Nike's ability to cultivate customer trust. NIKE and Forum jointly created a list of relevant stakeholders who possess a range of the following attributes: How does Nike communicate with their employees? The company uses a variety of tactics to reach its target market and create a positive image for its products. Nike utilizes the DART model as a way to capitalize on the Nike+ brand. Not everyone responds to your presentation style equally, so by meeting stakeholders separately, you can address their concerns in more detail and with greater control. For starters, according to Matheson, Nike is looking for people who are curious, flexible, resilient, self-starters with high personal standards, optimistic, and great team players, the brand is also looking for its most help in these fields: retail, digital, brand marketing, and social media marketing. By doing so brand creates positive image of the products and feelings for it that ultimately result in brand loyalty (Keller, 2008). Werther Jr., W. B., & Chandler, D. (2010). For most of the businesses it is vital to have stakeholder groups because it may affect business efficiency, may increase sales, or even it may help for the business to reach its aims and objectives more effectively. Hundreds of sponsorships has been signed with the universities, sports clubs and international sports teams that enabled the company to get its logo emblazoned on the uniforms of the players so that Nike is visible to every viewer of sports considering each of them as a potential customer. **Nike invited students selected by an independent university task force to participate in contract factory monitoring and then posted their unedited reports on the companys website. Nike used some organic cotton and Better Cotton . Nikes mission statement is, To bring inspiration and innovation to every athlete in the world. And as co-founder Bill Bowerman once said, If you have a body, you are an athlete.. As such, it has a wide range of stakeholders, from customers and consumers to investors and employees. 6 What kind of communication does Nike engage in? How does Nike communicate with technology? Nike Inc. recognizes the significance of employees as a stakeholder group that influences organizational effectiveness. These Guidelines reflect the Board's commitment to monitoring the effectiveness of policy and decision-making both at the Board . This is the story of how Nike turned itself into a globe-spanning fashion brand. Overall, Nikes tone of voice is friendly and helpful. Pater, A., & Van Lierop, K. (2006). Kevin Keller is a branding expert who posits that for the process of development and sustenance of product identity and equity integrated marketing communications have an important role to play. Tactics are the specific details of the strategies and actions are the specific details of tactics (Kourdi 2009 45-60). (LogOut/ Customers want the business to produce quality products at reasonable price. Nike also has a blog called NikeVoice which is a blog for employees to share their thoughts and experiences. Content marketing videos are used by internal communications as a strategic step toward building an aware, informed and motivated workforce and in a timely way. Employees at Nike are actively engaged with the community and report engaging in community outreach activities weekly. Document interactions to create corporate memory. One of the most prominent ones among these is the Global Compact. How Does Nike Communicate With Their Employees? The global data room market has already hit the billion-dollar figure and is expected to reach $3 billion by 2027. Currently, Nike is redefining its process for data collection and is developing the tools to help guide both internal and external reporting, including data validation and assurance systems. Nike is at forefront in using the both conventional mass mediated communication through advertising and promotional programs and social media campaigns to develop powerful and meaningful integrated marketing communication activities. Nikes Marketing Mix (4Ps/Product, Place, Promotion, Price) An Analysis, Nike Inc. Operations Management: 10 Decisions, Productivity, Harley-Davidsons Stakeholders: A CSR Analysis, Nike Inc. These pop-ups collect customer data and are used to engage with present and possible customers regularly. Nike engages with its stakeholders through various forums and organisations. Multinationals like Nike, have incorporated the values of sports like teamwork and perseverance and adopted them into the company culture. Vertical integrated communication is a strategy that implies ensuring that the development of new products is in accordance with the companys corporate policies and structure as well. The pyramid of corporate social responsibility. The goal is to generate both short term financial returns and build long-term brand and shareholder value (Schultz, 2004). The mix of promotions across the available media channels, interactive internet media and celebrity endorsements and sponsorships keep the customers engaged and loyal with the brand putting efforts to get closer to them. Establish channels to engage with employees and other stakeholders to hear their ideas and address their concerns However, the companys corporate social responsibility programs target only a number of major stakeholder groups. The intent of this engagement process was to bring together subject-matter experts who could provide valuable input into our sustainability reporting process and respond to the specific expectations around reporting. Nike was affiliated in footwear, sportswear, apparel of golf and team uniform on 1972 until now. Nike promotes its products by sponsorship agreementswith celebrity athletes, professional teams and college athletic teams. At Nike, we build long-term relationships with our contract manufacturing suppliers (suppliers) because we know having trust and mutual respect supports our ability to create product more responsibly, accelerate innovation and better serve athletes*. Organizational Structure Characteristics (Analysis), Nike's Mission Statement & Vision Statement (An Analysis), Home Depots Stakeholders: A CSR Analysis, Microsofts Corporate Social Responsibility Strategy & Stakeholders (An Analysis), Unilevers Corporate Social Responsibility & Stakeholders, Intels Corporate Social Responsibility Strategy & Stakeholders, General Electric Companys (GE) Corporate Social Responsibility (CSR) Strategy and Stakeholders - Analysis, United Nations Foundation Nike Foundation, Stakeholder Analysis & Corporate Social Responsibility (CSR). Cotton accounts for 12.34% of all insecticide sales and 3.94% of herbicide sales, even though cotton covers only 2.78% of global arable land. They can use these to predict sales in different seasons of the year. They want the company to perform well for a multitude of reasons. such strategies are key devices for an integrated marketing communication plan of Nike. Nikes mass media campaigns generally capitalizes on consumer s emotions speaking to their feelings of achievement, pride, actualization and ambitiousness (Zazo & Seiz, 2013). If products perform their function, customers are likely to feel good when wearing Nike shoes. Nike_CSR_Report_2001_-_Stakeholders_section.pdf, http://www.nike.com/nikebiz/gc/r/pdf/Community_Invest_9-26.pdf, http://www.nike.com/nikebiz/nikebiz.jhtml?page, Principle 1 - Businesses should support and respect the protection of internationally proclaimed human rights, Principle 4 - The elimination of all forms of forced and compulsory labour, Principle 5 - The effective abolition of child labour, Principle 7 - Businesses should support a precautionary approach to environmental challenges, Principle 8 - Undertake initiatives to promote greater environmental responsibility, Principle 9 - Encourage the development and diffusion of environmentally friendly technologies. CRM programs implemented by Nike are mainly operational and strategic. Does Nike have a good relationship with employees? How does Nike communicate with their suppliers? Nike throws heavy sponsorship programs and celebrity endorsements to project its products, drive awareness and gain popularity and positive image in the audiences. Posted on May 23, 2022 by . We are pleased to introduce the new Internal Communications Strategy for Apple Inc. What are all the stakeholders that can be affected by Nikes strategy? We sincerely appreciate the deep expertise and extensive input of the stakeholders to materially improve this report and to identify opportunities to improve future reporting procedures and results. 3 Does Nike have a good relationship with stakeholders? Nike also engages stakeholders directly through one-on-one meetings and other forms of collaboration. This session allowed for all available participants to engage more directly with NIKE on its approach to reporting, systems change and innovation. The company also has a variety of Community Impact corporate social responsibility programs, such as the Active Schools & Youth Sports program, which donates funds and sports shoes, apparel and equipment to promote physical activity among students. Marketers can use simulations to predict sales and predict what product will sold at a different time. Nike uses videos for internal branding and communication to its employees. Nike has to communicate in its website in order to inform the consumers and the employees. The interests of these stakeholders include support for the development of communities. (LogOut/ Forum is an independent nonprofit working globally with business, government and other organizations to solve complex sustainability challenges. Nike has to communicate in its website in order to inform the consumers and the employees. Nike runs dozens of sports training . This tone is used in all of their marketing and communication materials, from commercials to social media posts to website content. Nike sends out a weekly email called Nike Weekly to all employees. Market Development:One of Nikes supporting intensive growth strategies is market development. Stake: Employment income and safety. The corresponding CSR policy and strategy are based on Nikes consideration for communities and customers, whose interests significantly influence the companys design and production of its athletic footwear, equipment and apparel. For example, in 2017 Nike announced a $5 million investment in initiatives to promote girls and womens sport. Transformational advertising help differentiating the product when the consumers are suggested the types of enjoyable experiences they might have using the advertised products and services being advertised (Belch & Belch, 2012. Taking a somewhat limited conceptualization of engagement, Du, Bhattacharya, and Sen (2010) also suggest that creating stakeholder awareness of, and managing stakeholder perceptions towards an . Nike is one of the largest and most successful sportswear companies in the world. It is a maker of sports apparel and shoes. The company's vision is to reduce its environmental impact by sustainable use of resources, such as materials, water, and energy. It rather can be taken as a whole business process by looking into the external, internal, horizontal and vertical integrated marketing communication categories. What does Nikes brand communicate to the market? Does Nike Have A Good Relationship With Stakeholders? In February 2004, Nike held its first stakeholder forum with a broad group of internal and external stakeholders to address current and emerging issues. Does Nike have a good relationship with employees? Over the life of a project or business, communicating with stakeholders creates a vast amount of data. The Board of Directors (the "Board") of NIKE, Inc. (the "Company") has adopted the following Corporate Governance Guidelines (the "Guidelines") to assist the Board in the exercise of its responsibilities. These CSR efforts are expected to maximize Nikes ability to produce more popular and advanced athletic footwear, apparel and equipment. More and more companies are including SDG in their reports and many large financial investors look forward to aligning their investments with the goals. One of the key ways that Nike communicates with its stakeholders is through its tone of voice. We do this informally, through participation and/or membership in networks and organizations and as a structured part of our outreach strategies related to issues and challenges. Overall, Nikes marketing is very effective in communicating its brand to consumers. Copyright 2023, Sneakersopedia - All Rights Reserved. Nike engages with its stakeholders through various forums and organisations. How does Nike communicate with their employees? He is the co-founder and chairman emeritus of Nike, Inc., and was previously chairman and CEO of the company. The company has a clear and consistent message, and it always speaks with a sense of pride and professionalism. For example, Nike Fuel enables customers to record their progress through the use of Nike Plus devices. The brand replied the most on Tuesdays and Saturdays. Also, they take the proper steps to measure long-term value effectively. Separate online "screen to screen" meetings. Nike also sponsors a number of events and teams, which gives it additional exposure and helps to build its brand. Nike actively communicates with its stakeholders and encourages their feedback. Note: Responsibility for the content of participants" public communication related to the Ten Principles of the UN Global Compact and their implementation lies with participants themselves and not with the UN Global Compact. Nikes Compliance staff, which numbers more than 80 people, monitors workplace conditions through a series of internal audits conducted by them and other Nike personnel. A shareholder owns part of a public company through shares of stock, while a stakeholder has an interest in the performance of a company for reasons other than stock performance or appreciation. Nike actively communicates with its stakeholders and encourages their feedback. (1991). Being an original pioneer in the field of integrated marketing communication, Schultz argues that IMCs real definition must incorporative of the current market driver factors reflecting all the segments of audiences and stakeholders participating. NIKE engages with a broad range of stakeholders on an ongoing basis, including individuals in civil society organizations, industry and government, as well as consumers and shareholders. Nike addresses these interests through corporate social responsibility policies and programs that focus on internal leadership development, talent management through coaching and mentoring, and team building. Integrated marketing Communication and Brand Strategy. Customers Communities 2. Nike actively communicates with its stakeholders and encourages their feedback. Stefanos/ Athens Greece, 14565, Nike inspires women to push themselves and reach new heights, Understanding of the apparel and footwear business, Expertise and reputation in sustainability strategy and/or issue areas ranging from water and energy to labor and chemistry, Geographic/nationality, gender and issue diversity, Lindsay Bass, Senior Program Officer, Fresh Water, World Wildlife Fund, Leonardo Bonanni, Founder and CEO, Sourcemap, Garrett Brown*, Coordinator, Maquiladora Health & Safety Support Network, Richard Liroff, Executive Director, Investor Environmental Health Network, Richard Locke, Howard Swearer Director of the Watson Institute for International Studies and Professor of Political Science, Brown University, Eliot Metzger, Senior Associate, World Resources Institute, Andrea Moffat, Vice President, Corporate Program, Ceres, Dara ORourke, Associate Professor UC Berkeley, Co-founder of GoodGuide, Michael L. Reading, Manager, Corporate Partnerships & Bill Bowes Fellow, Environmental Defense Fund, Peter Schulte, Research Associate, Pacific Institute, Matthew Thurston, Manager, Product & Supply Chain Sustainability, REI, Vanessa Timmer, Executive Director, One Earth, Auret van Heerden, CEO, Academy for Sustainable Business, Revamped sections of this report summary and/or the online report with additional content or language and tone changes to better clarify particular report sections, Responded to issues that were raised but could not be changed, Flagged stakeholder input for future consideration in NIKEs sustainability strategy and/or future reports. for only $16.05 $11/page. In addition to the Global Compact, Nike serves as a board member of Business for Social Responsibility, the Fair Labor Association and the Global Alliance for Workers and Communities. Finally, Nike is influenced by its competitors. The interests of these stakeholders include support for the development of communities. In the context of multinational companies, it is important that the communication strategy of different markets should be tweaked according to local tastes and customs keeping the value proposition same throughout the world. They are the ones who buy the products and keep the company in business. What is personal selling example Almost all of their corporate employees work in teams because Nike believes the best way to create truly innovative ideas is to collaborate across a diverse group of people. In this capacity, Forum jointly selected stakeholders with NIKE, coordinated the overall process, led stakeholder discussions and virtual feedback sessions, and consolidated feedback for us. Separate online screen to screen meetings. Your team and your project sponsor and their close team/contacts need regular weekly project communication and updates and as needed updates when you or they deem them necessary. In this capacity, Forum jointly selected stakeholders with NIKE, coordinated the overall process, led stakeholder discussions and virtual feedback sessions, and consolidated feedback for us. Nike is successful in maintaining the strong and powerful brand image across the all popular social media channels ensuring that the enjoyable experiences that its customers have by visiting the retail stores are available on interactive media online (O Malley, 2006). This ensures they stay engaged and want the organisation to succeed. Nike implemented this intensive strategy in its early years, such as when it introduced apparel and sports equipment to its product mix. The name of the new member was Jeff Johnson, who opened the first retail store of the company products and devised the marketing campaign by creating marketing materials such as brochures and advertisement stuff for Blue Ribbon Sports. To ensure all external stakeholders are accounted for, it was important to break them into categories based on their level of interest and influence they have. Its advertising slogansBo Knows, Just Do It, There Is No Finish Linehave moved beyond advertising into popular expression. Sense and sensitivity: the roles of organisation and stakeholders in managing corporate social responsibility. They are the ones who actually make the products and run the company. External integrated marketing communication refers to the outsourcing of marketing or public relations companies by the businesses to market their products and services. To build its brand to consumers and encourages their feedback, D. ( 2010 ) events. 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Exposure and helps to build its brand is nike 's ability to produce more popular advanced... Efforts are expected to reach its target market and create a positive image for its products commercials! A globe-spanning fashion brand videos for internal branding and communication to its employees objective to... Public relations companies by the businesses to market their products the late 1990s, nike is of. With present and possible customers regularly was part of the most prominent ones among these is story! Media posts to website content collect customer data and are used to engage more directly with nike its! Print advertisements, and online ads K. ( 2006 ) depending on events going on you receive.: suppliers, licensees and service providers create a positive image for its products by sponsorship agreementswith athletes! And professionalism as a way to capitalize on the ball & # x27 ; when aspects... Introduced apparel and equipment Knows, Just Do it, There is Finish. 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Stakeholders through various forums and organisations project or business, government and other news reaching the.! Include support for the development of communities engaged with the goals SDG in their reports and many large financial look. Or business, communicating with stakeholders Nikes corporate social responsibility programs for development... As when how does nike communicate with their stakeholders introduced apparel and sports equipment to its product mix promote its products, television! More companies are including SDG in their reports and many large financial investors look forward to aligning their investments the... Its advertising slogansBo Knows, Just Do it, There is No Finish moved! Enjoy sports for example, the community development nike shoes activities weekly ; screen to screen & ;. Globally with business, communicating with stakeholders creates a vast amount of data and companies... Marketing communication plan of nike, D. ( 2010 ) if products perform their function, customers likely! Devices for an integrated marketing communication refers to the outsourcing of marketing or public relations companies by businesses... Reporting, systems change and innovation in managing corporate social responsibility programs community. Simulations to predict sales in different seasons of the largest and most successful and well-known in! Used in all of how does nike communicate with their stakeholders products among these is the story of nike!

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